A Customized Approach to Real Estate

When we decided to take the plunge into the real estate market in early 2017, we already knew of the strong track record that Theepan Balasubramaniam and brought to the table. They did not disappoint. We found the property we had envisioned and closed it within six weeks. Being new to home ownership, we found Theepan’s focus on client service to be his defining characteristic which others have commented on as well. His natural inclination to educate his clients rather than just sell to them is what makes Theepan a realtor par excellence. Even after moving in, we have continued to draw on his expertise on everything from plumbing issues to converting our home into an investment property and he has given freely of his time, for which we are grateful. We highly recommend Theepan and the Bespoke team for all your real estate needs. - Tharshiga & Kumaran
 

The sale of a home was no simple feat, in the pre-pandemic period. So, just imagine having to unexpectedly sell your home in the midst of the pandemic and lockdown restrictions in February 2021 because your life circumstances change. Moving, packing and prepping your home in hopes that you receive the best value possible is undeniably an emotional process. In addition to selling my home, I needed a brokerage that would be able to support me with finding a condominium apartment for rent. I needed a healing and rejuvenating space. The Bespoke Real Estate Team was best suited for the job, and I knew it. I approached Theepan Bala regarding the sale of my house, and Majury regarding the search for perfect condo rental.

When you’re selling a detached Scarborough Bungalow, with a walk-out basement that leads to a beautiful ravine lot; you want to make sure that you’re working with someone who specializes in homes in the area. Not to mention, I wanted someone who understood how to highlight the strengths of the property. In a fluctuating Toronto market, honesty and transparency is key to the optimization of the property sale. Ensuring that your agent has a clear perspective is critical to the success and negotiation of the sale. That’s why I chose Theepan. He has a keen understanding of the pulse of the market, a professional approach at all times and the most calming demeanor in the most stressful of situations. He walked me through every stage of the sale – addressing questions clearly to ensure that I knew my voice my voice was heard. All the while providing space for concerns and fears to be addressed. I still don’t quite know how he did it; but to find a man in the industry who understands agency and tact in validating your concerns is like a breath of fresh air.

In the midst of all of this chaos, Majury was relentless in the pursuit of supporting me with finding the right condo. Showing after showing and elevator ride after elevator ride. Up and down the condominiums we went. Her patience and positive approach will leave you awestruck. When you’re forced to reckon with lock box mix-ups, condescending security guards, and driving through 5pm after-work traffic to make it to your appointment on time; you want someone who can sift through the noise and truly deliver a new home that fits all of your needs; even if it’s a rental. I had so many needs ranging from a den for work and meditation, a kitchen that was functional and a view that would be breath-taking. Our first offer didn’t quite work out the way we wanted it to, which obviously resulted in a sense of disappointment. Majury didn’t falter; she pushed full steam ahead knowing the sense of defeat that I was feeling. She found the perfect property, delivered on every single demand! Even then, she wasn’t done. She handled negotiations with my landlord’s agent seamlessly. It was quite an experience to witness, because throughout the process, I truly felt like I had an advocate in my corner. For someone like me, whose career is built on community advocacy, I can’t begin to tell you what it felt like. She is the perfect intermediary, and will present your case with her best foot forward. That is why, forever and always, she will be “Realtor Maj”. She embodies the needs of her clients and supports you along your journey to find the perfect place for you to call home.

In a nutshell, the Bespoke Real Estate Team, provides you with utmost professionalism, seamless all-round administration and honest conversations about realistic price points. Everything considered you have my guarantee; the process will be nothing short of a Bespoke Experience.

My boyfriend and I are first time home buyers. We worked with Theepan and he was was extremely knowledgeable, honest and patient. He worked around our requirements and helped us strategize our first offer which turned into our forever home! Thank you so much Theepan!

I had many questions throughout the buying process and Theepan always answered them in a timely and helpful manner. He also asked the right questions to determine what my definition of a ‘perfect home’ (style, pricing, neighbourhood, etc. etc.) before making recommendations on prospective homes. I really appreciated his patience and availability – especially spending many evenings and weekends looking at homes in different neighbourhoods, different styles of houses, renovated/non-renovated homes, etc. until I found exactly what I wanted. I never felt any pressure from Theepan to put in an offer on a house I did not want. He is also very knowledgeable of the market and provided very frank feedback about the properties (pros and cons). I would definitely recommend Theepan to anyone who is looking for a helpful and professional real estate agent!!

We worked with Navi & Majury to purchase our first home and had a very smooth & positive experience! They were extremely professional, responsive, and organized which made for a seamless process. Their years of experience & very strong negotiation skills resulted in us finding the perfect home well within our budget, which is extremely challenging to achieve given the current market. As first time home buyers, we would highly recommend working with Navi & Majury to help you navigate the real estate industry! Huge thanks to them & the Bespoke team!

We worked with Theepan on our recent purchase and time and time again, Theepan proves to be not only professional, but as someone who always looks out for his clients. This is not our first purchase with Theepan and no matter what we're out to buy, it's always such an immense pleasure working with him. We were looking at properties during peak Covid during March and April, and Theepan never failed to give us as much of the viewing experience as possible under the restrictions at the time. Theepan is so full of knowledge and always puts you at ease when you speak to him. We look forward to many more purchases with Theepan, and can't wait to see what the future has in store! Thank you very much for all that you do!

I have worked with Theepan and his team to find tenents for my propery and to also sell my house. There were some complications from my side but the Bespoke team handled everything in a very professional manner. This resulted in very little involvement from my side and prevented a lot of stress for me. The house was sold without any disruption to my daily life. I would definitely work with them again.

We had the privilege of having Theepan assist us on purchasing our first home. Having an agent such as Theepan guide us threw this process was exactly what we needed as first-time home buyers. He was patient and extremely knowledgeable. He understood our needs and ensured that we had viewed houses that met our strict requirements. Although the process of purchasing a home is stressful, Theepan ensured the process was one that was enjoyable and rewarding. When we found the home we liked, Theepan was able to negotiate the purchase price down to a figure that was in our budget.

We would recommend Theepan to any home buyer looking for an agent who is caring, knowledgeable and patient.

Navi was an exceptional professional in helping my wife and I purchase two properties and sell one in a short period of time. One characteristic that stands out the most is his integrity through providing advice with his client's interest in mind.

That said, on more than one occasion during our experience, Navi really challenged us to think and consider all options before making a decision. He could have easily provided us with what we wanted to hear in making an offer on a property that we wanted to act on in the heat of the moment. Instead he challenged us to consider all possible options before making a final decision.

One final memorable example of Navi's professionalism was his willingness to endure and fight for his clients. Navi was at the helm of an eight party bidding war for what would become our home. He was prepared, and kept us informed throughout the four hour process.

Because of his determination and persistence we came out on top and secured the property that we wanted.

Buying and selling a home can be an intense and enduring process, that is why we need professionals such as Navi to help guide us through the process with the client's interests in mind.

Thank you Navi for all your hard work.