A Customized Approach to Real Estate

The sale of a home was no simple feat, in the pre-pandemic period. So, just imagine having to unexpectedly sell your home in the midst of the pandemic and lockdown restrictions in February 2021 because your life circumstances change. Moving, packing and prepping your home in hopes that you receive the best value possible is undeniably an emotional process. In addition to selling my home, I needed a brokerage that would be able to support me with finding a condominium apartment for rent. I needed a healing and rejuvenating space. The Bespoke Real Estate Team was best suited for the job, and I knew it. I approached Theepan Bala regarding the sale of my house, and Majury regarding the search for perfect condo rental.

When you’re selling a detached Scarborough Bungalow, with a walk-out basement that leads to a beautiful ravine lot; you want to make sure that you’re working with someone who specializes in homes in the area. Not to mention, I wanted someone who understood how to highlight the strengths of the property. In a fluctuating Toronto market, honesty and transparency is key to the optimization of the property sale. Ensuring that your agent has a clear perspective is critical to the success and negotiation of the sale. That’s why I chose Theepan. He has a keen understanding of the pulse of the market, a professional approach at all times and the most calming demeanor in the most stressful of situations. He walked me through every stage of the sale – addressing questions clearly to ensure that I knew my voice my voice was heard. All the while providing space for concerns and fears to be addressed. I still don’t quite know how he did it; but to find a man in the industry who understands agency and tact in validating your concerns is like a breath of fresh air.

In the midst of all of this chaos, Majury was relentless in the pursuit of supporting me with finding the right condo. Showing after showing and elevator ride after elevator ride. Up and down the condominiums we went. Her patience and positive approach will leave you awestruck. When you’re forced to reckon with lock box mix-ups, condescending security guards, and driving through 5pm after-work traffic to make it to your appointment on time; you want someone who can sift through the noise and truly deliver a new home that fits all of your needs; even if it’s a rental. I had so many needs ranging from a den for work and meditation, a kitchen that was functional and a view that would be breath-taking. Our first offer didn’t quite work out the way we wanted it to, which obviously resulted in a sense of disappointment. Majury didn’t falter; she pushed full steam ahead knowing the sense of defeat that I was feeling. She found the perfect property, delivered on every single demand! Even then, she wasn’t done. She handled negotiations with my landlord’s agent seamlessly. It was quite an experience to witness, because throughout the process, I truly felt like I had an advocate in my corner. For someone like me, whose career is built on community advocacy, I can’t begin to tell you what it felt like. She is the perfect intermediary, and will present your case with her best foot forward. That is why, forever and always, she will be “Realtor Maj”. She embodies the needs of her clients and supports you along your journey to find the perfect place for you to call home.

In a nutshell, the Bespoke Real Estate Team, provides you with utmost professionalism, seamless all-round administration and honest conversations about realistic price points. Everything considered you have my guarantee; the process will be nothing short of a Bespoke Experience.

Working with Theepan and the Bespoke team was like hitting the “easy button” at Staples! Everything from the initial consultation to moving in was so seamless. Theepan also empowered us with thought-provoking questions which helped tremendously, and we felt so comfortable asking all our stupid questions. We’ve already recommended Bespoke to our friends and family, and they’ll definitely be our go-team for all our real estate questions going forward. Keep up the great work guys!

We worked with Theepan on our recent purchase and time and time again, Theepan proves to be not only professional, but as someone who always looks out for his clients. This is not our first purchase with Theepan and no matter what we're out to buy, it's always such an immense pleasure working with him. We were looking at properties during peak Covid during March and April, and Theepan never failed to give us as much of the viewing experience as possible under the restrictions at the time. Theepan is so full of knowledge and always puts you at ease when you speak to him. We look forward to many more purchases with Theepan, and can't wait to see what the future has in store! Thank you very much for all that you do!

Being a landlord can be stressful but Navi has made the whole process seamless. He is very responsive and knowledgeable and is always available to discuss my concerns or any questions. Would definitely recommend this team!

Thank you Theepan for your invaluable advice and service. You helped us sell our home in a week’s time. From the day we met you till the day we signed off on the sale, your service was impeccable. We also appreciated how compassionate and understanding you were during this stressful period.  Thank you for being very responsive, and going beyond our expectations.

Awesome team! Helped me with my requests, and they have amazing service. Theepan (Real estate agent) Has been working with me to find properties for 4 years, and I have always had a great experience.

Theepan was our realtor for both the sale and purchase of our homes and we had the best experience working with him. He was very patient and knowledgeable about the selling and buying processes and made us feel confident about the huge decisions we made. When it came to selling our parents’ home, Theepan was very hands on during renovations and selected all the amazing finishes. As first-time home buyers for our new home, Theepan made the process very comfortable and ensured we found a house that met all our needs. Our family can’t thank Theepan enough for his dedication and great spirit during this process.
 

I had many questions throughout the buying process and Theepan always answered them in a timely and helpful manner. He also asked the right questions to determine what my definition of a ‘perfect home’ (style, pricing, neighbourhood, etc. etc.) before making recommendations on prospective homes. I really appreciated his patience and availability – especially spending many evenings and weekends looking at homes in different neighbourhoods, different styles of houses, renovated/non-renovated homes, etc. until I found exactly what I wanted. I never felt any pressure from Theepan to put in an offer on a house I did not want. He is also very knowledgeable of the market and provided very frank feedback about the properties (pros and cons). I would definitely recommend Theepan to anyone who is looking for a helpful and professional real estate agent!!

Theepan helped me buy my first property and I enjoyed every bit of it. He was very professional from start to finish and answered all my questions thoroughly (even my stupid ones:P). He was very patient when showing the properties I was interested in - even when he knew I wouldn't like it but he let me make that call. He quickly caught onto what I was looking for and found me that one! It was a true pleasure working with him. Thanks for you all your support getting me through that nerve-wracking process! He is not lying about the customized approach to real-estate!:) That's exactly what he does!

We worked with Navi & Majury to purchase our first home and had a very smooth & positive experience! They were extremely professional, responsive, and organized which made for a seamless process. Their years of experience & very strong negotiation skills resulted in us finding the perfect home well within our budget, which is extremely challenging to achieve given the current market. As first time home buyers, we would highly recommend working with Navi & Majury to help you navigate the real estate industry! Huge thanks to them & the Bespoke team!